If you have questions or concerns you can call our product specialists toll-free at
1-866-943-9418 from 8am to 10pm on weekdays and 9am to 6pm on weekends Eastern Standard Time or email us at: customerservice@colonaide.com.
Returns/Exchange Policy
If you are not satisfied with Colonaide, you should return it to the store where you purchase it. If the retailer will not take it back, you must ship it to us along with your original receipt within 30 days of purchase and we will refund your money.
Returns must be shipped to:
Alaven Consumer Healthcare
1300 Altura Road
Fort Mill, SC 29708-6982


